About the job

Nordic Semiconductor is a global semiconductor company specializing in wireless communication technology that powers the Internet of Things (IoT). Our vision is to be a leading vendor of wireless connectivity solutions through high-quality products that empower and inspire developers and customers. At any given time we support more than 100 000 unique development projects. The market for our products includes a wide range of consumer, industrial and healthcare solutions.

Over the last years, we have expanded our global workforce significantly, which places increased demand on how we support our business operations. In order to meet this demand, we are now looking for 2 Application Support Engineers to join our IT team in Alabang.

As one of our Application Support Engineers, you will ensure that we support and maintain our core ERP systems and integration engines. The ERP systems are based on IFS, Microsoft Dynamics and in-house applications and middleware solutions that are microservice based. These are currently being migrated to Microsoft Azure. The inhouse developed applications are based on NodeJS, Nginx, Redis and Microsoft SQL Server solutions.

Key responsibilities

• Ensure timely support, operation and reliability of all ERP solutions and relevant integrations
• Troubleshoot, diagnose and resolve technical issues related to the ERP environment
• Monitor system performance, security and scalability through relevant monitoring and logging tools
• Manage and support integration engines and data flow between systems
• Ensure that data exchange is seamless, reliable and continuously improved
• Act as second-level support for all ERP-related incidents and service requests
• Work closely with developers, IT teams and business users to analyze and resolve incidents
• Identify opportunities for improvements in performance, automations and workflows
• Document best practices and incident resolutions for knowledge sharing

Key Qualifications

• Relevant IT education or work experience
• Experience working with ERP systems
• Experience with integration and middleware solutions
• Familiarity with cloud environments and relevant tools, preferably Azure
• Some proficiency is backend development and middleware, such as Node.js, Nginx, Redis and MS SQL Server
• Familiarity with monitoring and logging tools

Personal Skills

• You need to have a problem-solving mindset, and you like to identify areas for improvement
• You are good at communicating and collaborating with different stakeholders, both end-users, developers and architects
• You are proactive and self-motivated to get the job done, and you are able to work independently
• You are good at documenting fixes, workflows, improvements and best practices

Working for Nordic

Working at Nordic, you will be inspired and supported to develop yourself. Our teams enjoy a professional and informal working environment. We value and encourage the continuous development of skills and expertise to the highest levels. We are proud of our Norwegian heritage, our highly skilled international workforce, and our world-leading innovation.

We offer a variety of tasks and projects, and the possibility to work alongside some of the world’s most renowned experts within their field. We encourage our employees to question the established and innovate while expecting professionalism, commitment, and the will to learn.   

Benefits

• Competitive salary with short- and long-term incentive plan
• Flexible working hours
• Medical insurance
• Family-friendly policies, insurances, and benefits

Practical details

• Location: Muntinlupa, Philippines
  

Please note that this position might be subject to a background check.